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New Support Resources

Top Support Issues

I'd like to spell check Therap forms.

I'm a Therap Provider Administrator and I forgot my login information.

I'm a Therap User and I forgot my login information.

I want to know more about Therap Application Suite.

How can I find out who the Provider Administrator (PA) is of my agency?

How do I enable LiveLOOK on my computer?

TMS Reports - Why am I not able to view certifications of staff by Program?

Release Notes & System Updates

Release Notes & System Updates outline all the features and changes that are introduced in an update from Therap. We make the changes and updates with greater efficiency and usability in mind, and welcome feedback from our users about them. Release Notes are also emailed to all existing users as new versions of the application are released online.

Updated Walkabouts

The walkabouts on TMS have been updated to reflect the changes that has been made to the module.

Quarterly Nursing Reports have been replaced recently with the agile Health Care Report, and there are two walkabouts that will take you through creating and searching for them respectively.

Train to be a Provider Administrator with T-Girl!

We have just added one more to our library of automated training featuring T-Girl, our own friendly virtual trainer! Also, look out pretty soon for the friendly Mr. FirstPage doing some trainings of his own. If you haven't seen him already, he has a training on using the Dashboard online already!

Training on Provider Administration with T-Girl

For a complete idea of our training resources, head over to our Training page.

Upcoming Events

Therap holds many training events all year round, be it Webinars, Conferences, Therap Information Sessions or User Group Meetings in a place near you.

Visit our Events page to check listings.

Webinar Highlight!

Using Pivot Tables to analyze and work with your Therap Data

Justin Brockie of Therap and Pete Ratekin of Occazio (Indiana) will conduct this session to show you how to unleash the power of your data.
Learn More & Register

New to Therap?

Here are a few things to get you started on using Therap.
We are also available by phone at 1-203-596-7553 or Live Chat if you need further assistance!

New Agency Implementation Plan - DOC | PDF
Get this document outlining a plan to get your agency started on transitioning to using Therap
T-Speak - PDF
Get this glossary of terminology commonly used in Therap.
Training
Learn about what resources we have for training to use Therap and how you might use them.
Offline Forms
Offline Forms You can use these forms in cases where you are unable to use Therap directly due to unavailable computers or power outages.

Useful Links

Therap Official Website
Therap Usability Garage
Therap Ideas
Therap Blogs

Screen Sharing

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