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Top Support Issues

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How can I find out who the Provider Administrator (PA) is of my agency? I want to know more about Therap Application Suite. I'm a Therap Provider Administrator and I forgot my login information. I'd like to spell check Therap forms. I'm a Therap User and I forgot my login information. TMS Reports - Why am I not able to view certifications of staff by Program? How do I enable LiveLOOK on my computer?

Release Notes & System Updates

Release Notes & System Updates outline all the features and changes that are introduced in an update from Therap. We make the changes and updates with greater efficiency and usability in mind, and welcome feedback from our users about them. Release Notes are also emailed to all existing users as new versions of the application are released online.

Updated Walkabouts

The walkabouts on TMS have been updated to reflect the changes that has been made to the module.

Quarterly Nursing Reports have been replaced recently with the agile Health Care Report, and there are two walkabouts that will take you through creating and searching for them respectively.

Train to be a Provider Administrator with T-Girl!

We have just added one more to our library of automated training featuring T-Girl, our own friendly virtual trainer! Also, look out pretty soon for the friendly Mr. FirstPage doing some trainings of his own. If you haven't seen him already, he has a training on using the Dashboard online already!

• Training on Provider Administration with T-Girl

For a complete idea of our training resources, head over to our Training page.