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Top FAQs

Page: From where can I assign Reset Password Administrative Role to a user?
Page: How can I add allergies affecting an Individual?
Page: How can I assign 'Multi Provider SComm' Role to a user?
Page: How can I find out who the Super Admin is at my agency?
Page: How can I share the T-Logs that I created, with other employees in my agency?
Page: How do I turn on SComm for families and DDS Case Managers?
Page: How to add more than one medication at a time for the same Individual?
Page: How to discharge an Individual who has been enrolled in a program?
Page: How to generate Billing Data (on per day basis) for ISP?
Page: I am an Administrator but I cannot find the option to reset users' passwords?
Page: I want to know more about Therap Application Suite.
Page: I'm a Therap Administrator and I forgot my login information.
Page: I'm a Therap User and I forgot my login information.
Page: Therap Applications is running slow or getting Request Timed Out
Page: What is Oversight Agency and Linked Provider?
Page: Where do I enter my ID Notes, Shift notes, or Progress Notes?
Page: Why am I unable to find Linked Provider Users while composing SComm messages?
Page: Why am I unable to find the list of Provider Administrators while composing SComm messages?
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View All Frequently Asked Questions

Therap Points Program will give your agency a chance to get great discounts and awards. Read More

Interactive Training Tools

We've prepared various styles of training tools to help staff learn how to use Therap's modules to carry out their documentation. Please try out Walkabouts and Automated Training on various topics. Walkabouts are usually more focused on a particular tasks within a module, and works like a guided quiz. In answering small questions presented to the viewer, they are challenged to complete a task by a series of simple mouse clicks. The Automated Training are more detailed training videos which explain a module in detail. There are quizzes there too at the end of a few sections to test what was taught.

Therap's recent release is requiring us to revisit some of the automated training videos.
Lastly updated Automated Training:

All of our training modules are available on the downloadable package which is good for writing on a CD to take to class. Learn More

For a complete idea of our training resources, head over to our Training page.

Therap's Certified Trainers' Blog

See what the Certified Trainers are saying about various topics:


View the list of Current Certified Trainers | Learn How to Become a Therap Certified Trainer

Release Notes & System Updates

Release Notes & System Updates outline all the features and changes that are introduced in an update from Therap. We make the changes and updates with greater efficiency and usability in mind, and welcome feedback from our users about them. Release Notes are also emailed to all existing users as new versions of the application are released online.
Therap Special Interest Groups

Therap Special Interest Groups (SIGs) provide a knowledge sharing and discussion platform for members of the developmental disability community, concerned with issues such as quality assurance, nursing/EHR and mobile documentation. Click on the button above to visit SIG home and join a group.

Upcoming Conferences

National Conference for Provider and Government Administrators
February 7-9, East Hanover, New Jersey

Visit this page for details, the schedule and information flyer.
Visit this page for a list of the user presentations that will take place there.

Regional Conferences

There will be hands-on training at the conferences on the different modules and processes:

  • Introduction to Therap
  • Incident Reports, and meeting State requirements
  • Individual Support Plans
  • Electronic Health Records (EHR)
  • Complying with CCHIT EHR
  • eCHAT: Health Assessment
  • Progress Notes and Communication
View Conference Listing

New to Therap?

Here are a few things to get you started on using Therap.
We are also available by phone at 1-203-596-7553 or Live Chat if you need further assistance!

New Agency Implementation Plan - DOC | PDF
Get this document outlining a plan to get your agency started on transitioning to using Therap
T-Speak - PDF
Get this glossary of terminology commonly used in Therap.
Training
Learn about what resources we have for training to use Therap and how you might use them.
Offline Forms
Offline Forms You can use these forms in cases where you are unable to use Therap directly due to unavailable computers or power outages.

Other Events

Therap holds many training events all year round, be it Webinars, Conferences, Information Sessions or User Group Meetings in different locations across the country.

Visit our Events page to check listings.

Useful Links

Official Website
Therap Ideas
Blogs