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Individual Data


Page: Adding an Individual or importing using the Excel spreadsheet generates an Application Error.
Page: A must to have the Individual's physician's address in ID.
Page: Changing the Provider Contacts in an EDF.
Page: Enter a psychologist in the system so that it is available in the Shared Contact list.
Page: Steps to change the primary and secondary contacts
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General Event Reports


Page: I am sent an incident report which was previously reviewed and approved by me.
Page: It gives an error message when I go to approve a GER having witness reports.
Page: I have an incorrect event date on a GER and want to change it.
Page: Getting an error message that event is not added when I click on Add Notification Info button in the GER form.
Page: I am unable to find any results based on my search for GER.
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T-Logs


Page: Want to select a number of T-Log entries and either delete them or mark them as read without going through each and every one of them.
Page: The role I need to add a follow-up to a T-Log entry.
Page: The reasons behind my not finding my T-Log (shift note) entries or T-Logs that I wrote
Page: Want to know a way to list T-Logs in order of creation rather than only the most recent ones.
Page: My T-logs are listed from newest entered to the oldest, I would like to know if I can change this so that when I read my logs it makes more sense and is easy to click the 'Mark as Read and Go to Next' button and read them in order.
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Secure Communications


Page: The MS-Word attachment opens to show me what looks like code
Page: Want to know whether Therap Customer Support can send a message to any user via SComm
Page: I want to know the reason I am unable to see everyone I'm supposed to see in my 'Recipient List' while creating an SComm.
Page: I am unable to open an attached file and it asks me to convert the file
Page: I want to attach a seizure report to an SComm
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Health Tracking


Page: When I enter a new Health Tracking form, whether other users are notified by an unread count (similar to GERs, T-Logs etc.) on their Dashboard.
Page: Want to access Consultation Forms.
Page: A staff working at different shifts wants to know the health records that have already been entered
Page: Searching for deleted Medication Histories or deleted Health Tracking (HT) forms.
Page: I want to access the old appointment reports
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