With the state of Delaware starting a new fiscal year on July 1st, Providers will need to enter new Service Authorizations for all of their individuals that are/ have been billed through the state of DE.
To enter new Service Authorizations for exisiting Individuals please follow the steps below:
1. Click on the Search link under the Service Authorization section under the Professional Claim area.
2. On the Search page enter the search parameters as appropriate and click on the 'Search' button. You may enter a combination of Program (Site), Individual Name, Authorization ID, Method of Data Collection amongst others as search parameters.
3. The search result will be displayed based on the search paramters. Under the Expiry Status column, of the search result row, the status will be shown as 'Expired'.
4. Click on a Service Authorization to open it. You will be able to view all the past information; Unit Rates, Date range etc, you will need to scroll down to the bottom of the form.
5. Click on the 'This Individual' button beside the 'Copy and Create New For' field.
6. A new Service Authorization for the particular Individual will open. Enter new Begin Date field and End date field (7/1/2011- 6/31/2012).
7. On the Service section, you may click on Update link, to change any of the Rate values or counts if it had changed since last year.
8. Once done you may scroll down to the bottom of the Service Authorization form and click on the 'Approve' button. Approving the Individual's Service Authorization form will show the Individual on your Attendance list for the next year.
9. On approving the Service Authorization you will recieve a success message. Click on the 'Back' link to go back to the search result page, click on the next Individual's name on the list whose Service Authorization Status has expired and follow steps 4 through 8.
